Question: If A Veteran Has A Complaint, Who Could We Call?

If you are a veteran in crisis, or know of someone who needs immediate support, contact the VA’s Veterans Crisis Line at 1-800-273-8255 (and press 1) or visit for additional ways to connect with a responder.

Who handles VA complaints?

The Office of General Counsel (OGC) of the Department of Veterans Affairs (VA) is authorized to investigate complaints regarding VA-accredited individuals, when appropriate. In addition, OGC may also refer matters to other State and Federal law enforcement authorities for possible inquiry.

How do I report someone to the VA?

E-mail the VA’s OIG at [email protected], call the Hotline toll free at (800) 488-8244, or send a letter to VA Inspector General Hotline (53E), P.O. Box 50410, Washington, D.C. 20091-0410. Provide all of the information you gathered in the first step. Prepare to respond if necessary.

Can you file a complaint with the VA?

To file a complaint, call or contact the main overseer of the VA – the Office of the Inspector General (VAOIG) – through any of the following avenues: E-mail the VAOIG Hotline by using the web form on their website (see resources). Free-form emails are no longer accepted.

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What does the VA Patient Advocate do?

Patient Advocates help Veterans and their families resolve concerns about any aspect of the Veteran’s health care experience.

Does the VA have an ombudsman?

The VA’s task-order and delivery-order ombudsman is the Associate Executive Director for Procurement Policy, Systems, and Oversight.

How do I file a congressional complaint against the VA?

Connect with OCLA

  1. 810 Vermont Avenue, NW. Suite 500. Washington, DC 20420.
  2. Phone: 202-461-6490. Fax: 202-273-9988.
  3. Congressional Relations Officers and Liaisons.

What are the VA reporting compliance issues?

You may call or email Audit and Compliance Services directly at 828-2336. You may call Virginia’s State Employee Fraud, Waste and Abuse Hotline available Mon-Fri 8:15am-5pm at 1-800-723-1615, through the OSIG’s online reporting form or by email at [email protected]

Can the VA refuse to treat a veteran?

You can agree to or refuse any treatment. Refusing a treatment will not affect your rights to future care but you take responsibility for the impact this decision may have on your health.

Does the VA investigate disability claims?

After you are awarded disability compensation benefits, the VA will evaluate whether your disability is such that you ought to be scheduled for a future reexamination to determine if your benefits need to be adjusted. Types of disabilities subject to reexamination are those that can be expected to improve over time.

Can I sue the VA for pain and suffering?

If you or a loved one has suffered from the negligence of the VA, you can file a claim under the Federal Tort Claims Act (FTCA) to receive compensation for pain and suffering and economic loss.

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Can you sue the VA for negligence?

You may be able to sue the VA if you have been the victim of medical malpractice. If the negligent health care provider in your case committed malpractice at a VA hospital, the case may be governed by the Federal Tort Claims Act (FTCA).

How do I report a bad VA doctor?

How to File a Complaint with the Medical Board

  1. Call to have a Complaint Form mailed to you either through the toll-free line (1-800-633-2322) or by calling (916) 263-2424, OR.
  2. Use the On-line Complaint Form, OR.
  3. Download and Print a Complaint Form.

How much do VA patient advocates make?

Average Department of Veterans Affairs Patient Advocate yearly pay in the United States is approximately $68,611, which is 74% above the national average.

What is the Patient Advocacy Program?

In California, the Office of the Patient Advocate (OPA), an independent state office established in July 2000 in conjunction with the Department of Managed Health Care, is responsible for the creation and distribution of educational materials for consumers, public outreach, evaluation and ranking of health care service

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