Who Handles Complaints Against The Department Of Veteran Affairs?

The Office of General Counsel (OGC) of the Department of Veterans Affairs (VA) is authorized to investigate complaints regarding VA-accredited individuals, when appropriate. In addition, OGC may also refer matters to other State and Federal law enforcement authorities for possible inquiry.

Who oversees the Department of Veterans Affairs?

Denis McDonough is the secretary of veterans affairs. The Senate confirmed his nomination on February 8, 2021, by a vote of 87-7. He is the second non-veteran to hold the office.

How do I complain about VA services?

Contact the Hotline

  1. Phone: 1 (800) 488-8244. Monday–Wednesday and Friday between 9:00 a.m. to 4:00 p.m. (Eastern Time) or Thursday between 9:00 a.m. to 1:00 p.m. (Eastern Time)
  2. FAX: (202) 495-5861.
  3. Mail: VA Inspector General Hotline (53H) 810 Vermont Avenue, NW. Washington, DC 20420.

How do I file a congressional complaint against the VA?

Connect with OCLA

  1. 810 Vermont Avenue, NW. Suite 500. Washington, DC 20420.
  2. Phone: 202-461-6490. Fax: 202-273-9988.
  3. Congressional Relations Officers and Liaisons.
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How do I sue the Department of Veterans Affairs?

Before you can sue the VA, you must present an administrative claim within 2 years of the date of negligence to the appropriate federal agency before filing suit. The VA must be given at least six months to conduct an investigation before suit can be filed in federal court.

Does the VA have an ombudsman?

The VA’s task-order and delivery-order ombudsman is the Associate Executive Director for Procurement Policy, Systems, and Oversight.

Is Department of Veterans Affairs under DOD?

Yet the VA and military health systems are completely different. They are not even part of the same cabinet department – the VA system is part of the Department of Veterans Affairs, while the military system is overseen by the Department of Defense.

What are the VA reporting compliance issues?

You may call or email Audit and Compliance Services directly at 828-2336. You may call Virginia’s State Employee Fraud, Waste and Abuse Hotline available Mon-Fri 8:15am-5pm at 1-800-723-1615, through the OSIG’s online reporting form or by email at [email protected]

What does a VA patient advocate do?

Patient Advocates help Veterans and their families resolve concerns about any aspect of the Veteran’s health care experience.

What constitutes a congressional complaint?

Violated law or regulation. Acted beyond the commander’s authority. Acted in a manner that was arbitrary, capricious, or an abuse of discretion. Acted in a manner that was clearly unfair, or evidenced selective application or enforcement of regulations, policies, and/or standards.

Who handles VA complaints?

The Office of General Counsel (OGC) of the Department of Veterans Affairs (VA) is authorized to investigate complaints regarding VA-accredited individuals, when appropriate. In addition, OGC may also refer matters to other State and Federal law enforcement authorities for possible inquiry.

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How long does a congressional complaint take?

Typically, an agency responds within 30 days to a congressional inquiry. However, the nature of the case will dictate the time it takes to resolve the issues. As a general rule, federal agencies will not expedite your case due to a Congressional inquiry.

Can you sue the VA for neglect?

The FTCA allows veterans and their families to file a medical malpractice claim against VA doctors and employees if their negligent care caused an injury. “Negligence” means the lack of ordinary care. Victims of VA medical malpractice also may qualify to receive benefits from a Section 1151 disability claim as well.

How do I file a tort claim against the VA?

The first step is to file an administrative FTCA claim with the VA. This is done using Standard Form 95, Claim for Damage, Injury or Death. The statute of limitations for filing this claim is two years from the time of injury. Unlike most other VA claims, you do not file this application with your VA regional office.

How do I file an 1151 claim?

Claiming service connection for a condition under 38 USC § 1151 is similar to claiming service connection in other ways. Veterans will submit a VA Form 21-526, a claim for VA disability compensation, to start the process. When filing, veterans should specify that they are claiming their condition as an 1151 claim.

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